Customer Retention Software

Top Customer Retention Software

1.Raaft.io

Decrease the amount of churn in your SaaS. Gather customer feedback and improve cancellation processes to retain existing clients.

1.Cancellation flows
Retain users with cancellation flows by defining custom offers based why customers wanted to leave.

2.Product Feedback
Get feedback from customers who wanted to leave. This helps you build a better SaaS product based on the user feedback.

3.Real-time Analytics

Learn which user is planning to cancel, who has canceled and why. All this and more data in a simple dashboard.

4.Simple design and management
It doesn’t take more than 10 minutes to build your first cancellation flow.

Pricing

1.Free
2.$79/month
3.Enterprise

Raaft Use Cases

SaaS, retention, Customer success, Feedback, and Revenue optimization.

2.Open Loyalty

API-first software for loyalty programmes. The most adaptable loyalty engine in the world, allowing for the creation of individualised loyalty and gamification solutions at any touchpoint, all while maintaining speed and scale.

Key Features

  1. Elastic API and flexible loyalty blocks that can be simply integrated with your current stack.
  2. Limitless and economical scalability due to cloud infrastructure and architecture geared for microservices.
  3. Fast modification of individual modules, not the entire system, and individualised user experiences at every touchpoint.
  4. Simple integrations with an event-driven core, webhooks, and API-first architecture.
  5. Rapid market entry with pre-built blocks.

Use Cases

Reward programs, Loyalty programs, Motivational programs, Customer loyalty, and Headless loyalty.

3. Staircase.ai

Customer Relationship Intelligence is being pioneered by Staircase AI. Our platform employs artificial intelligence to analyse millions of customer interactions and transform them into actionable human insights that are impossible to detect with the naked eye.

Companies rely on Staircase AI to cut through the clutter and boost their NRR. Staircase AI deciphers deep human signals to reveal customers’ health, sentiment, journey events, risks, and opportunities.

Key Features

1.Relationship Heatmaps

Use artificial intelligence-powered network analysis technology to guide your sales teams to the best relationships.

2.Efficiency Reports

Create various efficiency reports to easily determine whether your resources are being directed in the right direction.

3.AI-Powered Health Scores

Staircase AI uses time-series analysis to combine human and product signals and generate health scores that help you assess and prioritise your activities, making it truly data-driven.

Leave a Comment